Terms of Service
Terms of Service
Effective Date: August 22, 2026
Welcome to the South End Productions website. By accessing or using this website, you agree to these Terms of Service.
If you do not agree with these terms, please do not use this website.
About South End Productions
South End Productions provides creative and marketing services, which may include:
Video production
Photography
Social media management
Website design and development
Content creation
Marketing strategy
Other related creative services
Information provided on this website is intended to help prospective clients understand our services and determine whether South End Productions may be a good fit for their needs.
Website Use
You may use this website for lawful purposes only.
You agree not to:
Use the website in a way that violates applicable laws
Attempt to gain unauthorized access to the website or its systems
Interfere with the operation or security of the website
Copy, reproduce, distribute, or commercially exploit website content without permission
Submit false, misleading, fraudulent, or harmful information through our forms
We may restrict access to the website if we reasonably believe it is being misused.
Service Information
Descriptions, pricing, timelines, availability, examples, and other service information displayed on this website are provided for general informational purposes.
Unless specifically stated otherwise, submitting an inquiry, booking a consultation, or completing a lead form does not create a client relationship or guarantee that South End Productions will accept a project.
Specific services, deliverables, pricing, payment terms, timelines, revision limits, licensing rights, and other project terms will be defined in the applicable proposal, contract, invoice, or service agreement.
Client Agreements
When you hire South End Productions, your project may be subject to a separate written agreement provided through HoneyBook or another contracting platform.
If there is a conflict between these website Terms of Service and a signed client agreement, the signed client agreement will control with respect to that project.
Pricing and Availability
Prices displayed on the website may change at any time.
Quotes and proposals are based on the scope, requirements, location, schedule, and other details of a particular project.
Services and production dates are subject to availability.
Unless a proposal specifically states otherwise, website pricing should not be interpreted as a guaranteed quote.
Payments
Payment requirements for client projects will be stated in the applicable proposal, invoice, or contract.
Certain retainers, deposits, or payments may be non-refundable where specified in the client agreement.
South End Productions may use third-party payment processors or business platforms, including HoneyBook, to process payments and manage client transactions.
South End Productions does not directly store complete payment-card information submitted through third-party payment processors.
Scheduling and Cancellations
Scheduling, rescheduling, cancellation, and postponement policies may vary depending on the service being provided.
Applicable requirements will be included in the individual proposal, booking agreement, or contract.
A date is not considered reserved unless any required agreement and payment have been completed.
Intellectual Property
Unless otherwise stated, the content on this website belongs to South End Productions or is used with permission.
This may include:
Logos
Branding
Website copy
Photographs
Videos
Graphics
Designs
Case studies
Portfolio materials
Written content
You may view and share publicly available website pages for personal or informational purposes.
You may not reproduce, modify, sell, distribute, or commercially use our original website content without written permission.
Rights relating to work created for individual clients are governed by the applicable client agreement.
Portfolio and Examples
Examples shown on our website or social media are intended to demonstrate previous work and creative capabilities.
Past results, creative outcomes, marketing performance, or business results do not guarantee identical results for another client.
Individual results depend on many factors outside South End Productions' control.
Third-Party Services and Links
Our website may link to or use third-party services, including platforms such as:
Squarespace
HoneyBook
Google
Meta, Facebook, and Instagram
Scheduling tools
Payment processors
Social media platforms
File-sharing or project-management platforms
South End Productions does not control these third-party services and is not responsible for their availability, security, content, or privacy practices.
Your use of third-party services may also be subject to their own terms and policies.
Website Availability
We work to keep our website accurate and available, but we do not guarantee that it will always operate without interruption, errors, or technical issues.
We may modify, suspend, or discontinue portions of the website at any time.
Disclaimer
Information on this website is provided for general informational and marketing purposes.
While we make reasonable efforts to keep information accurate and current, South End Productions does not guarantee that all website content will always be complete, current, or error-free.
Nothing on this website should be interpreted as legal, financial, tax, or other professional advice outside the creative and marketing services we specifically agree to provide.
Limitation of Liability
To the extent permitted by applicable law, South End Productions will not be liable for indirect, incidental, special, consequential, or similar damages arising solely from your use of, or inability to use, this website.
Nothing in these Terms is intended to exclude liability that cannot legally be excluded.
Privacy
Your use of this website is also subject to our Privacy Policy, which explains how we collect and use personal information.
Changes to These Terms
We may update these Terms of Service periodically.
Any updated version will be posted on this page with a revised effective date.
Your continued use of the website after changes are posted constitutes acceptance of the updated terms.
Governing Law
These Terms of Service are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law principles.
Any dispute relating specifically to a client project may also be governed by the dispute-resolution provisions contained in the applicable client agreement.
Contact Us
Questions about these Terms of Service may be directed to:
South End Productions
Email:hello@southendproductions.com
Phone: 757-796-6895