Privacy Policy
Privacy Policy
Effective Date: August 22, 2026
South End Productions respects your privacy and is committed to being transparent about how we collect, use, and protect information when you visit our website, contact us, submit an inquiry, or interact with our advertising.
This Privacy Policy explains the types of information we may collect, how we use it, and the choices available to you.
Information We Collect
We may collect information that you voluntarily provide to us, including:
Name
Email address
Phone number
Business or company name
Information about your business, project, or marketing needs
Information submitted through contact forms, lead forms, questionnaires, scheduling tools, or other inquiries
Communications you send to us by email, phone, text message, social media, or other channels
We may also automatically collect limited technical information when you visit our website, including:
IP address
Browser and device information
Pages visited
Referring websites
Approximate location information
Website interactions
Advertising and analytics information
Cookie and similar technology data
How We Use Your Information
We may use information we collect to:
Respond to inquiries and requests
Contact you about services you have expressed interest in
Schedule consultations, meetings, or services
Prepare proposals, contracts, invoices, and project communications
Provide and manage our services
Improve our website, advertising, content, and customer experience
Measure the effectiveness of our marketing and advertising
Maintain business records
Prevent fraud, misuse, or security issues
Comply with applicable legal obligations
If you provide your phone number, we may call or text you regarding your inquiry or an existing business relationship.
Providing your phone number does not automatically enroll you in recurring promotional text messages.
Website Analytics, Cookies and Advertising
Our website may use cookies, pixels, analytics tools, and similar technologies to understand how visitors use the website and to improve our marketing.
These technologies may help us understand information such as:
Website traffic
Pages viewed
How visitors found our website
Interactions with advertisements
Whether an advertisement resulted in a website visit or inquiry
We may use third-party platforms such as Squarespace, Google, Meta/Facebook and Instagram, and similar analytics or advertising providers.
These third parties may collect or process information according to their own privacy policies.
You can control certain cookies through your browser settings and may also have advertising preference controls available through platforms such as Google and Meta.
Lead Forms and Advertising
South End Productions may advertise through platforms such as Facebook and Instagram.
If you submit information through a Meta lead form or another advertising platform, the information you provide may be shared with South End Productions so that we can review your inquiry and contact you.
The advertising platform may also process your information according to its own privacy policy.
Third-Party Service Providers
We use third-party platforms to help operate our business and provide services.
These may include providers used for:
Website hosting
Customer relationship management
Contact and inquiry forms
Scheduling
Email
Payment processing
Analytics
Advertising
File storage
Project management
Communications
For example, information submitted through an inquiry may be processed through platforms such as Squarespace, HoneyBook, Meta, Google, or other service providers we use to operate our business.
We provide these companies access to information only as reasonably necessary for the services they perform on our behalf or as otherwise permitted by law.
Sharing of Information
We do not sell personal information for money.
We may disclose information to:
Service providers that help us operate our business
Advertising and analytics providers
Professional advisers when reasonably necessary
Government authorities or other parties when required by law
A successor or acquiring organization if South End Productions is involved in a merger, acquisition, sale, or similar business transaction
Certain advertising and analytics technologies may involve the disclosure of limited information to third-party platforms for measurement, advertising, or audience-related purposes.
Data Security
We take reasonable administrative and technical measures designed to protect the information in our possession.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
The FTC recommends that businesses collect only information they reasonably need, protect the information they retain, and appropriately dispose of information that is no longer necessary.
Data Retention
We may retain personal information for as long as reasonably necessary to:
Respond to inquiries
Maintain client and business records
Provide services
Meet contractual obligations
Resolve disputes
Maintain appropriate financial or legal records
Comply with applicable laws
Information that is no longer reasonably necessary may be deleted or securely disposed of.
Your Choices
You may contact us if you would like to:
Ask what personal information we have about you
Request that information be corrected
Request deletion of certain personal information
Ask questions about how your information is used
Opt out of marketing communications
Some rights may depend on where you live and whether a particular privacy law applies to South End Productions or your information.
You may unsubscribe from marketing emails by using the unsubscribe option included in those communications.
Children's Privacy
Our website and services are intended for businesses and adults and are not directed toward children under 13.
We do not knowingly collect personal information online from children under 13.
Third-Party Websites
Our website may contain links to websites or services operated by other companies.
South End Productions is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our website, services, technology, business practices, or applicable requirements.
When changes are made, the updated effective date will appear at the top of this page.
Contact Us
If you have questions about this Privacy Policy or how South End Productions handles personal information, contact us at:
South End Productions
Email:hello@southendproductions.com
Phone: 757-796-6895